|
Condition
of sales
Terms
2% 30, net 31 days from invoice date. Payment must be received by Stratus
Pharmaceuticals, Inc. within 30 days of invoice date in order to be eligible
for 2% discount.
1 1/2% service charge will be added to unpaid balance after 45
days.
A minimum order of $150.00 is required. The minimum for shipment
on all products are 12 units per line. shipping and handling will be charged
to all orders not following these terms. Minimum s & h charge: $5.00.
this does not apply on shipment of backorders, automatic shipments of
new products, and shipments of merchandise exchanges.
Returned goods
Any unopened, original trade units with less than six (6) months
past expiration date from original purchaser.
Any transit damage should be reported to stratus within ten days
of receiving shipment to be eligible for credit.
Merchandise may be accepted for credit or exchange until six months
after expiration date.
Written requests including description, quantity, ndc number, and
lot number should be faxed to:
fax #: 305-254-6875
or mailed to:
Stratus Pharmaceuticals, Inc.
Customer Service Dept.
14377 southwest 142nd street
Miami, FL 33186
All returns to be sent freight prepaid to:
Stratus Pharmaceuticals, Inc.
Returned goods dept.
14377 southwest 142nd street
Miami, FL 33186
All returned goods must be approved by a Stratus customer service
representative through 800-442-7882.
Additional information
Returns are only accepted through the wholesaler. All returns are subject
to inspection of original purchase documents and credit will be based
upon purchase price net of discount. No credit will be allowed for processing
fees. Credit will only be issued for goods authorized and received.
^Back
to Top
Return
Policy Authorization:
Contact a Stratus representative or Stratus Pharmaceuticals Customer Service
at
800-442-7882 for assistance with any Return Goods authorizations.
Returnable Items:
Expired products or excess inventory less than 6 months past expiration.
Unopened original trade units less than 6 months past expiration.
Products with transit damage. Any transit damage should be reported
to Stratus within ten days of receiving shipment to be eligible for credit.
Non Returnable Items:
Items more than 6 months past expiration date.
No credit will be issued for items that have been involved in a
sacrifice, fire, bankruptcy sale or items damaged by fire, water or smoke.
Items expressly sold on a non-returnable basis.
No credit will be issued if proof of purchase cannot be verified.
No credit will issued for products repackaged or in other than
Stratus containers
Items obtained in violation of state and federal law.
Procedure for Returning
Items:
Written requests including description, quantity, NDC number and lot number
should be mailed or faxed to:
Stratus Pharmaceuticals Inc.
14377 Southwest 142nd Street
Miami, FL 33186
Fax #: 305-254-6875
All returned goods must be approved by a Stratus customer service representative
and require an authorization code to be accepted for credit.
Transportation Charges:
All returns are to be shipped freight prepaid to:
Attn. ReturnsDept.
Stratus Pharmaceuticals Inc.
14377 Southwest 142nd Street
Miami, FL 33186
Terms of Return Policy:
Stratus retains the right to establish the value of the returned goods
based on the original outgoing price. All returns are subject to inspection
of original purchase documents and credit will be based upon purchase
price net of discount. Product returned with more than 3 months expiration
dating remaining are subject to a 10% re-stocking
charge. Merchandise may be accepted for credit or exchange until six months
after expiration
date. Credit will only be issued for goods authorized and received.
Company Disclaimers:
Products returned are subject to Stratus evaluation at time of receipt.
Stratus reserves
the right to destroy returned products which Stratus feels are unfit or
unsafe for use.
Additional Information:
Returns are only accepted through original purchaser.
No credit will be allowed for processing fees.
^Back
to Top
|